Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for surf enthusiasts aged 18+ or minors with parental consent. You agree to provide accurate information when creating an account or making purchases.

1.2 Intellectual Property

All content on lovesurfshop.com, including logos, product designs, and text, is owned by Surf Series Store and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

2. Products and Services

2.1 Product Descriptions

We take pride in offering high-quality surf gear including:

• Surfboards (longboards, funboards, fishboards, hybrids)
• Bodyboards and skimboards
• Surf accessories (fins, leashes, grip pads, board bags)
• Surf-inspired lifestyle products

While we strive for accuracy, product colors may vary slightly due to screen settings. All measurements are approximate.

2.2 Product Availability

Items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you and offer alternatives or a refund.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or incorrect pricing.

3.2 Pricing and Payment

All prices are in USD. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You’re responsible for providing accurate payment information. For failed payments, we may cancel your order.

3.3 Shipping

We ship worldwide except to some Asian countries and remote areas. Options include:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: EMS for orders over $50, 15-25 business days after dispatch

Orders process in 1-2 business days (excluding weekends/holidays). Delivery times are estimates, not guarantees.

4. User Responsibilities

4.1 Account Security

You’re responsible for maintaining account confidentiality and all activities under your account.

4.2 Prohibited Conduct

You agree not to:

• Use our site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Submit false information
• Interfere with site functionality

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unused with original tags/packaging
• Proof of purchase is included

Non-returnable items: Earplugs, opened grip pads, customized products, final sale items.

5.2 Return Process

Contact [email protected] within 15 days for return instructions. Customers cover return shipping unless the return is due to our error.

5.3 Refunds

Refunds process within 5 business days after we receive and inspect returns. Original shipping costs are non-refundable.

6. Liability and Disputes

6.1 Product Use

Surf equipment carries inherent risks. You assume all responsibility for proper use and safety precautions.

6.2 Limitation of Liability

Surf Series Store isn’t liable for:

• Indirect, incidental, or consequential damages
• Errors in product descriptions
• Shipping delays beyond our control
• Injuries from product use

6.3 Governing Law

These terms are governed by California law. Disputes will be resolved in Stockton, CA courts.

7. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance. We’ll notify users of significant changes.

8. Contact Us

For questions about these Terms:

Surf Series Store
2493 Freed Drive
Stockton, CA 95202 USA
Email: [email protected]