At Surf Series Store, we understand that when you order new surf equipment, you’re not just buying gear – you’re investing in stoke, progression, and your next session. That’s why we’ve designed our delivery options to match your needs, whether you’re a Stockton local or catching waves halfway around the world.

Our Shipping Promise

We commit to processing all orders within 1-2 business days (excluding weekends and holidays). Our team of surf-obsessed packers treats every board and accessory with the care they deserve, ensuring your gear arrives in perfect condition.

Standard Shipping: For When You Can’t Wait

When you need your gear for an upcoming trip or can’t stand the anticipation:

  • Carriers: DHL or FedEx (we choose the best option for your location)
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate worldwide
  • Tracking: Full tracking from warehouse to your door

Perfect for when you’re upgrading your quiver before that dream surf trip or need to replace essential gear quickly.

Free Shipping: Wave-Rider Patience Rewarded

For orders over $50, we offer our eco-conscious free shipping option:

  • Carrier: EMS (reliable global postal service)
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE on orders over $50
  • Tracking: Basic tracking included

This option reflects our commitment to making surfing accessible – we absorb the shipping costs so you can invest more in quality gear.

Global Reach with Local Soul

Based in Stockton, California but shipping worldwide (excluding some remote areas in Asia and other locations), we combine our local surf knowledge with international accessibility. Our partnerships with major carriers ensure your gear arrives safely, whether you’re:

  • A beginner in Berlin getting your first soft-top
  • A longboarder in Lisbon waiting for a new noserider
  • A bodyboarder in Brazil needing fresh fins

Returns: No-Worries Policy

If any gear doesn’t meet your expectations, you have 15 days from delivery to initiate a return. While we’re confident you’ll love your new equipment, we understand that sometimes a board’s feel or fit isn’t quite right until you’re in the water.

Questions About Your Order?

Our surf-obsessed customer service team lives to help fellow wave riders. Email us at [email protected] with any delivery questions – we typically respond within 24 hours.

Now that you know how we deliver, why not explore our selection and find your perfect wave companion? The ocean’s waiting!